Returns & Refunds Policy

At yfood Labs, we want you to be completely satisfied with your smart food experience; however, due to the perishable nature of our products, we can only accept returns on unopened and sealed items within 14 days of delivery. Please ensure all packaging remains intact to qualify for a full refund to your original payment method.

Return Process

• 1.
  Check Eligibility

  Verify that your items are unopened, in their original packaging, and within the 14-day return window from the date of receipt.

• 2.
  Contact Support

  Reach out to our customer service team via email with your order number and the reason for the return to receive a Return Authorization.

• 3.
  Secure Packaging

  Pack the items securely in their original shipping box or a similar sturdy container to prevent damage during transit.

• 4.
  Ship and Track

  Affix the provided return label and drop the package off at your nearest carrier location, keeping the tracking receipt for your records.